Corporate

FAQ

Frequently asked questions about Ertex expertise, VIP vehicle conversion, production technologies and international service network.

Which vehicle should I choose: Mercedes Vito, V-Class or VLE?

The Vito is a strong choice for versatile use and is widely preferred in Türkiye; the V-Class suits clients seeking a more premium passenger platform; the VLE is the fully electric next-generation Grand Limousine option. Ertex reviews intended use, passenger count, destination market and luggage requirements, recommends the most suitable platform, and designs it together with the client for family, executive or multi-purpose travel.

Does Ertex install folding seats?

No. Folding seats that are not securely fixed to the approved floor mounting points do not meet the safety and homologation tests required by Mercedes-Benz. Ertex does not use these seat systems; occupant safety comes first.

Can the original Vito or V-Class roof be cut and raised?

No. Mercedes-Benz does not approve cutting and raising the original roof. Such modifications do not meet the required safety and homologation tests, so Ertex does not perform them.

Should I choose a long or extra-long Mercedes Vito or V-Class?

Ertex can design both lengths. The extra-long version is recommended when more luggage space and legroom are priorities, but Ertex designs either length around intended use, passenger count and practical needs.

What is Ertex?

Ertex is a luxury mobile living brand that has designed and manufactured bespoke VIP vehicle interiors since 1989. Based in Yenimahalle, Ankara, it operates showrooms in Ankara, Istanbul, Düsseldorf and Dubai, and works under ERTEKS Otomotiv Sanayi Ticaret A.Ş. within Malkoç Holding. It provides design, engineering and production services for Mercedes V-Class, Vito, VLE, Sprinter and other vehicle platforms, and developed Etox, a domestic automobile project, in the past. Read how the brand began on Our Story.

Which vehicles does Ertex specialize in?

Ertex specializes in interior design for Mercedes Vito, V-Class, VLE and Sprinter, as well as Volkswagen Caravelle, Cadillac Escalade and project-based VIP armoured vehicles.

What is a Mercedes VLE VIP conversion?

A Mercedes VLE VIP conversion redesigns the passenger cabin for a defined use, integrating seating, lighting, multimedia, climate, storage and bespoke material solutions through an engineering and production process. See the Mercedes VLE VIP interior design page for details.

What is a VIP Caravelle?

A VIP Caravelle is a Volkswagen Caravelle platform transformed into a bespoke passenger living space with custom seating, cabin layout, lighting, multimedia and comfort equipment. Explore Ertex VIP Caravelle solutions.

How is a VIP vehicle interior designed?

The process starts with a needs analysis and vehicle measurement. Layout, ergonomics, materials and technology are developed digitally, followed by engineering, CNC production, craftsmanship, assembly and quality control. Review each stage on How It Works.

How does Ertex use quality and technology in production?

Ertex combines digital measurement, 3D scanning, CNC processing, engineering checks and production quality stages with experienced craftsmanship. Every project is evaluated for its vehicle platform and intended use. Learn more on Production Technologies.

Which countries does Ertex serve?

Through showroom and representation points in Türkiye, Germany and the United Arab Emirates, Ertex serves clients across Europe, the Middle East and other international markets. See current locations in Showrooms.

What is Ertex's corporate structure?

Ertex operates under Malkoç Holding. Review the group structure on the Corporate page and group activities on the official Ertex Holding website.

What is a Luxury Mercedes Vito VIP conversion?

Ertex designs the Mercedes Vito around the way you will use it, presents the cabin concept best suited to you, and decides seating, materials, technology and practical details together with you for family, executive or multi-purpose travel. Explore the Luxury Mercedes Vito conversion page.

What is a Luxury Mercedes V-Class VIP interior design?

Ertex designs the Mercedes V-Class around your intended use, presents the most suitable design direction, and shapes family, executive, mobile-office or multi-purpose cabin details together with you. Explore the Luxury Mercedes V-Class interior design page.

How is a Luxury Sprinter or VIP JetVan planned?

Passenger capacity, seating, mobile-office or private-lounge use, electrical and climate loads and total mass are reviewed together. Ertex products have completed the required testing and homologation processes, and the vehicle is designed within this approved production approach. Read the Luxury Sprinter guide.

What should I compare in a luxury van conversion company?

Compare platform experience, engineering and production, completed testing and homologation, materials and craftsmanship, warranty and service support. Ertex products have successfully completed the required testing and homologation processes.

How is a platform chosen for an armored luxury vehicle?

A Sprinter, Cadillac Escalade, Mercedes G-Class or another platform is reviewed against risk, protection objective, payload, passenger layout and destination approvals. Read the armored luxury vehicle guide.

Do Mercedes Vito, V-Class or VLE have a Maybach model?

No. Mercedes-Benz does not offer a factory Mercedes-Maybach version of the Vito, V-Class or VLE. Ertex creates bespoke VIP interiors for these platforms around the client's intended use; this is an Ertex design and production project, not a factory Maybach model. Explore the Mercedes Vito page, the Mercedes V-Class page or the Mercedes VLE page.

How much does VIP vehicle design cost, and what determines the cost?

Ertex has no fixed list price for VIP vehicle design; every project is quoted individually, depending on whether you choose a fully bespoke build or a ready design package. The main factors are the chosen platform (Vito, V-Class, VLE, Sprinter, Caravelle or Escalade), whether Ertex supplies the base vehicle, the seating layout and partition system, material choices such as leather, wood and Alcantara, the entertainment and audio system, any armoring requirement, and the testing and homologation needed for the delivery country. Complete the Request Your Vehicle form to receive a quote for your project.

What do the B4, B6 and B7 armored protection levels mean?

Ballistic protection levels show which weapons and ammunition the glass and body have been tested against. B4 generally refers to protection against handgun rounds, while B6 and B7 provide higher protection against rifle rounds; as the level rises, glass thickness and vehicle weight increase. In Europe, glass and body protection are defined by the EN 1063 and EN 1522 standards, with comparable levels in the VPAM (VR) classification. Ertex sets the protection level together with the client based on a risk assessment, the platform and the intended use. See the VIP Armored Vehicles page.

Is Ertex a VIP vehicle design company based in Ankara?

Yes. Since 1989 Ertex has designed and built VIP vehicle interiors. Design and production take place at its facility in Yenimahalle, Ankara, and projects are planned through the Ankara, Istanbul, Düsseldorf and Dubai showrooms. Use the Contact page to book a showroom appointment.

Electric Grand Limousine

Mercedes VLE information

The Mercedes VLE is Mercedes-Benz's fully electric Grand Limousine platform. Ertex reviews the VLE, V-Class and Vito against intended use, passenger count, luggage needs and destination market.

PlatformCharacterTypical use
Mercedes VLEFully electric Grand LimousineNext-generation executive, family, VIP shuttle and mobile office
Mercedes V-ClassPremium passenger platformLuxury family, executive and chauffeur-driven travel
Mercedes VitoVersatile van platformFamily, executive and multi-purpose VIP use

Ertex products have completed the required testing and homologation processes. Ertex projects generally take between 15 and 45 days. The exact time varies with the vehicle platform, seat layout, material selection, armored protection requirement and delivery country; once the requirements are clear, our team shares a project-specific schedule.

What is the Mercedes VLE?

The Mercedes VLE is Mercedes-Benz's fully electric Grand Limousine, combining flexible passenger use with limousine-like comfort and a spacious cabin.

What is the difference between VLE, V-Class and Vito?

VLE is a fully electric Grand Limousine; V-Class is a premium passenger platform; Vito is a versatile van widely preferred for multi-purpose use. Ertex designs each platform around executive, family or private travel needs.

Can the VLE receive a bespoke VIP interior?

Yes. Seating, privacy, work, entertainment, storage, materials and lighting can be planned as one bespoke passenger environment.

Can a Mercedes VLE become a mobile office or VIP shuttle?

Yes. A suitable project can combine work surfaces, connectivity, displays, power, storage and passenger comfort for mobile-office or VIP shuttle use.

How much is a VIP Mercedes VLE, and how are pricing and delivery time determined?

There is no fixed list price; each proposal is prepared project by project, depending on whether you choose a fully bespoke build or a ready design package. The seat layout, materials, technology and delivery country shape the scope. Ertex projects generally take between 15 and 45 days. The exact time varies with the vehicle platform, seat layout, material selection, armored protection requirement and delivery country; once the requirements are clear, our team shares a project-specific schedule.

Does a Mercedes VLE VIP conversion require homologation?

Homologation requirements depend on the delivery country and the changes made to the vehicle. Ertex products have completed the required testing and homologation processes, and the approval requirements of the delivery country are defined at the start of the project.

Company, process and armored vehicles

Ertex, project process and armored vehicles

What is an armored vehicle?

An armored vehicle is a vehicle whose passenger compartment is reinforced for ballistic protection. No protection means absolute protection against every threat. Ertex designs the protection and the VIP cabin together as one project.

Which vehicles can Ertex build as armored VIP vehicles?

Ertex works on armored projects with the Mercedes Sprinter, Cadillac Escalade, Mercedes G-Class and VW Caravelle platforms. Requests for other platforms are evaluated together with the intended use and protection objective.

Have Ertex armored products completed testing and homologation?

Yes. Ertex products have completed the required testing and homologation processes, and the cabin is designed and produced in line with this approved production approach. The approval requirements of the delivery country are defined at the start of the project.

Is an armored vehicle project kept confidential?

Details of our armored projects, including clients, are generally not shared. Your security matters to us.

How long does a VIP vehicle project take?

Ertex projects generally take between 15 and 45 days. The exact time varies with the vehicle platform, seat layout, material selection, armored protection requirement and delivery country; once the requirements are clear, our team shares a project-specific schedule.

What information is needed to start a project?

The intended use, delivery country, passenger count, how the vehicle will be supplied, the preferred seat layout and equipment expectations form the starting brief. You can share them through the request form or WhatsApp.

Can I commission a VIP vehicle from abroad?

Yes. Ertex works through its Ankara, Istanbul, Düsseldorf and Dubai showrooms, and the requirements of the delivery country are defined at the start of the project.

Does Ertex offer an armored Caravelle?

Yes. Ertex offers armored Caravelle projects; the protection level is determined according to the risk assessment, platform and intended use.

Are Ertex, Erteks and Etox the same company?

Ertex is the brand name of ERTEKS Otomotiv Sanayi Ticaret A.S.; Erteks is the spelling of the company name. Etox is a domestic automobile project that Ertex produced in the past. Today Ertex focuses on VIP vehicle design and conversion and on armored vehicles.

Since when has Ertex been active?

Ertex has been designing and manufacturing bespoke VIP vehicles since 1989.

Does Ertex have showrooms in Düsseldorf and Dubai?

Yes. Ertex showrooms are in Ankara, Istanbul, Düsseldorf and Dubai. Projects from abroad are planned through these showrooms; you can request an appointment from the Contact page.

Can I buy a ready vehicle?

The stock on our Ready Vehicles page changes over time. For the current status, submit the request form or write to our team on WhatsApp.

Are armored vehicles delivered to every country?

The rules and approval requirements of the delivery country are evaluated separately at the start of the project. Stating the delivery country when you apply speeds up the process.

Can the Cadillac Escalade be armored?

Yes. The Escalade is one of the platforms Ertex works on in armored VIP projects. The protection level is determined according to the risk assessment and intended use.

How do I request a vehicle from Ertex?

You can create your design with the configurator, submit the request form or write on WhatsApp. Our team replies within one business day at the latest.

How does the process continue after the first meeting?

Our team clarifies your needs, shares the vehicle and design scope with you, and then production is planned. There is no fixed list price; the proposal is prepared project by project, depending on whether you choose a fully bespoke build or a ready design package.

Is an appointment required to visit a showroom?

An appointment is recommended. For the Ankara showroom you can call +90 312 278 78 78 or request an appointment from the Contact page.

Showrooms and production centre

Ankara, Istanbul and Izmir project information

Production centre and showroom

VIP vehicle design and production in Ankara

Open Map →

Design, engineering, production, quality control and showroom operations are carried out together at the Ertex centre in Yenimahalle, Ankara. Intended use, passenger count and vehicle requirements are established first, then seating, electrical, climate, surface and assembly details are controlled throughout production.

Istanbul State Highway 8th Km No:344, Yenimahalle / Ankara · +90 312 278 78 78

Does Ertex manufacture VIP vehicles in Ankara?

Yes. Design, engineering, production, quality control and showroom operations are carried out at the Ertex centre in Yenimahalle.

How can I arrange an Ankara showroom appointment?

Call +90 312 278 78 78 or use the vehicle request form to arrange a project and showroom appointment.

Which vehicles are designed in Ankara?

Mercedes Vito, V-Class, VLE, Sprinter, Volkswagen Caravelle, Cadillac Escalade and suitable specialist platforms are reviewed project by project.

Private Lounge

VIP vehicle design consultation in Istanbul

Open Map →

Vehicle choice, seating layout, colour, leather, wood, technology and personal details can be planned at the Ertex Private Lounge in Etiler. Technical review and production take place at the Ankara centre, while the Istanbul team coordinates project communication and delivery planning.

Etiler Mahallesi, Nispetiye Cd. No:107, Beşiktaş / Istanbul · +90 212 287 78 78

Does Ertex have a showroom in Istanbul?

Yes. The Ertex Private Lounge in Etiler provides sales, showroom and project consultation services.

Can I decide the design details in Istanbul?

Yes. Intended use, vehicle choice, seating, colour, leather, wood, technology and personalisation options are planned together with the Ertex team.

Where are Istanbul projects manufactured?

Technical review and production take place at the Ertex centre in Ankara; the Istanbul team coordinates project communication and delivery planning.

Project planning

Starting a VIP vehicle project from Izmir

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Ertex does not have a showroom in Izmir. An initial consultation can be held online, with an appointment at the Ankara production centre or Istanbul Private Lounge arranged when required.

Does Ertex have a showroom in Izmir?

No. Ertex does not have a showroom in Izmir. Projects from Izmir are planned by appointment with the Ankara production centre and Istanbul Private Lounge teams.

How do I start a VIP vehicle project from Izmir?

Share the vehicle, intended use, passenger count and expectations through the vehicle request form; the first design consultation can be held online or at a suitable showroom.

How are delivery and logistics planned?

Delivery is planned around the delivery country and the project scope. Ertex projects generally take between 15 and 45 days. The exact time varies with the vehicle platform, seat layout, material selection, armored protection requirement and delivery country; once the requirements are clear, our team shares a project-specific schedule.

Looking for an answer specific to your project?

Share your vehicle platform and intended use with our team so we can review suitable design and production options together. You can also review our showroom and production centre information.

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